ExpressionEngine® User Guide

Legacy Documentation

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Submitting a form has no effect and the page simply reloads

Form submissions that silently fail are typically caused by a URL mismatch. Check if your server is configured to re-write URLs by:

  • Forcing the addition or removal of the “www” subdomain
  • Forcing the addition or removal of trailing forward slashes in your URLs

Troubleshooting

Such URL re-writing rules are often found in a .htaccess file located in the web root of your site. Temporarily disable this file (if it exists) by renaming it to anything else and testing again. Your host can also help you determine if any such rules are in effect or possibly configured elsewhere.