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Receiving Blank Pages
A given action results in a completely blank, white page
Troubleshooting Blank Pages
Blank pages in ExpressionEngine, where also the source is empty, are usually the result of a suppressed PHP error.
The first step is to ensure that error reporting is enabled:
- Check PHP Info for display_errors and ensure it is set to "yes". If it is not then the host can change this setting
- Check Admin -> System Preferences -> Output and Debugging Preferences to ensure that Debug Preferences are set to 1: PHP/SQL error messages shown only to Super Admins
- In index.php change
error_reporting(0)toerror_reporting(E_ALL); - Check the server error logs for the cases where errors are output to logs and not to the screen
Following is a list of the more common circumstances that can result in a blank page:
- Running out of PHP memory: This can occur especially when working with large images
- Errors with Conditionals in the Templates.
- Plugin Syntax errors when visiting Admin -> Utilities -> Plugin Manager
- RSS templates not set to Template Type: RSS Template
- Comment forms may output a blank page when using CAPTCHA if TrueType is enabled but not supported on the server. Go to Admin > Captcha Preferences and turn off the TrueType Font option.